Limau88 believe that online entertainment should remain just that — entertainment, not a burden. We provide a range of tools, guides, and support resources to ensure every member plays within healthy, safe, and fully responsible limits.
Remember: Online gambling is for entertainment purposes only. Never gamble with money you cannot afford to lose. If you feel gambling is starting to affect your life, use our self-limit tools immediately or contact Limau88 customer support 24/7.
Six pillars that shape our approach to protecting every member in Malaysia
You can set your own daily, weekly, or monthly deposit limits through your account settings. Limits take effect immediately once set and cannot be raised within 24 hours of a change being requested — ensuring your decisions are made calmly, not impulsively.
Set a maximum amount you are willing to lose within a given period. Once this limit is reached, the system Limau88 will automatically block any further wagering until the limit period expires — no action required from you in the heat of the moment.
Need a short break? Activate a playing pause for 24 hours, 48 hours, one week, or one month. During the pause period, your account will be blocked from all betting activity. Your balance remains safe and withdrawals can still be processed as normal.
For those who need a longer break, Limau88 offers self-exclusion for 3 months, 6 months, 12 months, or permanently. Permanent exclusion requests cannot be reversed — a clear reflection of our serious commitment to member safety.
Set play-time reminders — for example, every 30 minutes or 1 hour — so you always stay aware of how long you've been playing. These reminders help you stay in control and make more rational decisions about whether to stop or continue.
Support team Limau88 specially trained in responsible gaming and ready to assist you at any time. Whether you want to activate self-limits, find out more information, or simply talk through your concerns — we are always here.
Responsible gaming means playing within limits you set for yourself — in terms of time, money, and emotions. It is about enjoying online gambling as a form of entertainment, much like watching a Malaysia Super League football match at a café or playing badminton on the weekend — not as a way to solve financial problems or escape the pressures of daily life.
At Limau88, we believe healthy gambling has the following qualities: you play with disposable income (not money set aside for essentials), you can stop at any time without feeling compelled to continue, you don't try to "chase losses", and your choice to play does not affect your relationships or work.
Problem gambling is a real health condition that can affect anyone — regardless of background, income, or level of gaming experience. Most importantly, it can be overcome with the right support, and Limau88 committed to being part of the solution, not the problem.
Playing responsibly means: You play for fun, not as a source of income. You stay within your set budget. You can stop at any time. Family and friends are not affected.
Recognise these signs in yourself or someone you care about before things get worse
Using rent money, utility bills, or food expenses to gamble is a critical warning sign that requires immediate action.
Continuing to play to "win back" money already lost — this is a dangerous behaviour that often leads to even greater losses.
Playing longer than planned, regularly missing sleep, or neglecting work and responsibilities because of gambling.
Lying to family or friends about how much time or money has been spent on gambling.
Feeling angry, anxious, stressed, or down when unable to gamble or after experiencing losses.
Borrowing from family members, friends, or financial institutions solely to fund gambling activity.
Gradually increasing the size of bets to achieve the same level of excitement — a concerning sign of tolerance.
Losses, arguments over money, or time spent gambling are starting to damage relationships with family or friends.
If you recognise two or more signs above in yourself, we encourage you to use Limau88's self-limit tools or contact our customer support immediately. There is no shame in asking for help — taking early action is a sign of strength, not weakness.
All these tools are free, easily accessible, and take effect immediately upon activation
Set the maximum deposit amount allowed per day, week, or month. Once the limit is reached, additional deposits will be automatically blocked until the period resets.
Free ImmediatelySet a net loss limit (after winnings are deducted) within a given period. Betting will be blocked once the limit is reached, protecting you from unplanned losses.
Free ImmediatelyLimit your session play time — for example, a maximum of 2 hours per day. The system will notify you when you're approaching the limit and will end the session once it is reached.
Free ImmediatelyTake a break from 24 hours up to 30 days. During the pause, you cannot log in for gaming purposes, but you may still contact support and request a balance withdrawal.
Free ImmediatelyRequest an account closure for a period of 3, 6, or 12 months — or permanently. During this time, all associated accounts will be blocked and no promotions will be sent to you.
Free Within 24 hoursEnable pop-up notifications once you have been playing for a set period — 30 minutes, 1 hour, or 2 hours. These reminders help you stay aware and make rational decisions.
Free ImmediatelyUse your Malaysian phone number and password. If you have trouble logging in, reach out to our customer support via 24/7 Live Chat.
Find the "Settings" or "Profile" menu at the top right of the platform. Select the "Responsible Gaming" or "Self-Limits" submenu.
Choose the type of limit — deposit, loss, time, or playing pause. Enter your desired limit value and duration, then confirm with your phone OTP.
Limits take effect within seconds of confirmation. To increase a limit, a 24-hour waiting period is required to ensure the decision is made with a clear head.
Helpful Tip: We recommend setting a deposit limit when you first register — before you start playing. Think of it like setting a spending budget before you head to the shops. It's far easier to make rational decisions before you play than in the heat of the moment.
If You Need Immediate Help: You do not need to log in to activate self-exclusion. Contact customer support Limau88 via Live Chat and let us know you'd like to self-exclude. Our team will process your request within 24 hours, with no judgmental questions asked.
Answer these short questions honestly. There are no right or wrong answers — this is simply a tool to help you reflect more mindfully.
1. Have you ever played longer than you originally planned?
2. Have you ever gambled with money that was meant for other needs?
3. Do you often try to "chase your losses" by playing more?
4. Has gambling started to affect your sleep, work, or relationships?
5. Do you hide your gambling habits from family or friends?
The questions we receive most often about responsible gaming
At Limau88, we believe safe and enjoyable gambling can go hand in hand. Register today and enjoy slots, Live Casino, and Sports Betting with the best player protection tools right at your fingertips.
18+ only · Gambling can be addictive · Playing beyond your means can lead to serious financial harm