Limau88 Terms & Conditions – A Complete Guide for Malaysian Players

Limau88 ("we", "platform", "Limau88") operates under the terms set out in this document. By accessing or using the website, mobile application, or any service provided by Limau88, you ("member", "user", "you") agree to fully comply with and be bound by these Terms & Conditions.

These terms constitute a legally binding agreement between you and Limau88. In the event of any conflict between these terms and any other communication, including advertisements, promotions, or discussions with the support team, these Terms & Conditions shall prevail.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy ours, each of which forms part of the overall agreement between you and Limau88.

To register for and use the Limau88, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration
• Hold an active and valid Malaysian phone number for OTP verification
• Not on the list of individuals prohibited from using online gambling services
• Registering voluntarily on your own behalf — not on behalf of another person
• Don't have an account Limau88 that is active or was previously closed
• Confirming that all information provided during registration is truthful, accurate, and up to date

Limau88 reserves the right to request identity verification documents (such as a copy of your MyKad) at any time for age and identity verification purposes, particularly before processing withdrawals above the specified limit. Failure to provide the requested documents within the stipulated timeframe may result in temporary account suspension.

You are solely responsible for all activity that takes place under your account. Limau88 recommends the following security measures:

• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols
• Do not share your account password with anyone, including family members.
• Enable two-factor authentication (2FA) if available in your account settings.
• Log out of your account after each session when using a shared device.
• Contact customer support immediately if you suspect any unauthorised access.

Limau88 will not be liable for any losses arising from your failure to safeguard your account login credentials. Any activity carried out using your login details will be treated as having been performed by you, unless you have reported a breach to us before the activity in question occurred.

Platform Limau88 accepts deposits via the following Malaysian payment methods:

All deposits must be made using a bank account or e-wallet registered in your own name. Limau88 does not accept third-party deposits. Violation of this condition may result in account suspension and further investigation before any withdrawal is approved.

Limau88 reserves the right to freeze suspicious deposits or request additional verification for transactions exceeding limits set by the relevant authorities, in compliance with anti-money laundering (AML) requirements.

Members may request a withdrawal at any time, subject to the following conditions:

• The balance to be withdrawn has met all applicable rollover requirements
• Identity verification (KYC) has been completed where required
• Account is not under suspension or investigation
• The minimum withdrawal amount is RM 50 per request
• Withdrawals must be made to the same payment method used for the deposit, or a method registered under the member's name

Withdrawal Processing Time

• DuitNow & Touch 'n Go eWallet: 5 minutes (24/7)
• GrabPay, Boost, ShopeePay: 5–15 minutes
• FPX to bank account: 15–60 minutes (depending on bank operating hours)

Limau88 reserves the right to request additional verification for withdrawal requests exceeding RM 5,000. For unusually large withdrawals or suspicious activity, processing may take up to 24–48 hours for internal security review.

All bonuses and promotions offered by Limau88 are subject to the specific terms and conditions stated in each offer. The following general terms apply to all bonuses unless otherwise stated:

• Each member is eligible to receive each bonus type once only, unless stated as a recurring bonus
• Bonuses cannot be withdrawn directly — they must first meet the required rollover conditions.
• Rollover requirements begin from the date the bonus is credited to the account
• Any attempt to abuse promotions — including registering multiple accounts to claim bonuses repeatedly — is a serious violation
• Bonuses obtained through illegitimate means will be voided without notice.
• Limau88 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice

Welcome Bonus

Welcome Bonus Limau88 up to RM 588 is exclusive to new members making their first deposit. This bonus may only be claimed once. The rollover requirements and validity period for the Welcome Bonus are as stated on the Welcome Bonus ours.

All games offered on Limau88 — including live casino (Baccarat, Roulette, Blackjack, Dragon Tiger), table games, slots, and poker — are subject to the following rules:

• All completed game results are final and binding, and may not be disputed unless there is documented evidence of a technical failure acknowledged by the game provider.
• Loss of internet connection or device failure during an active game does not entitle the member to request cancellation of the round in progress
• Bets placed due to a technical error on the part of Limau88 will be investigated and resolved fairly once verified
• All RNG (Random Number Generator) games use software that has been independently verified and audited
• Any attempt to hack, modify, or exploit bugs within the games is a serious violation and may result in legal action

All outcomes generated by the gaming system — whether through automated games or live dealer — are supported by video recordings and system logs. Disputes will be resolved based on this evidence.

Limau88 offers Sports Betting covering the Malaysia Super League, EPL, La Liga, badminton, and a variety of international esports. The following specific terms apply to the Sports Betting section:

• All displayed odds are subject to change until the bet is confirmed by the system.
• Accepted and confirmed bets are binding — changes or cancellations are not permitted except under specified circumstances (such as a match cancellation)
• If a match is cancelled, postponed by more than 24 hours, or left incomplete, all related bets will be refunded to the account balance at odds of 1.00.
• Bets placed on incorrect outcomes due to a system error will be voided and the amount refunded
• Combination bets (parlays/accumulators) involving a cancelled match will be recalculated based on the remaining selections
• The maximum betting limit per match is subject to the limits set by the odds provider.

Limau88 takes problem gambling seriously and is committed to providing a safe and responsible gaming environment. As part of that commitment:

• Deposit Limit: Members may set daily, weekly, or monthly deposit limits through their account settings.
• Loss Limit: Members may set a loss limit to prevent losses from exceeding their means
• Play Break: Members may request a temporary play break (24 hours to 30 days) at any time
• Self-Exclusion: Members who need an extended break may apply for self-exclusion for up to 12 months or permanently.
• Reality Check: Configurable play-time reminders set by the member

If you are concerned about your own gambling habits or those of someone you care about, please visit our Responsible Gaming page for more information and available support resources. You may also reach out to the Pusat Khidmat Zakat or a local mental health organisation for assistance.

Limau88 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any part of these Terms & Conditions
• Confirmation that the member is under 18 years of age
• Multiple Account Registration
• Suspected fraud, money laundering, or other illegal activity
• Abuse of the bonus or promotion system
• Threats or abusive conduct towards customer support staff
• Withdrawal requests where the source of funds cannot be verified

Members who wish to voluntarily close their account may submit a request through customer support. Prior to closure, all eligible balances will be processed for withdrawal subject to the necessary verification.

Limau88 will not be liable for any loss or damage arising from:

• Service disruptions caused by factors beyond our control, such as natural disasters, internet infrastructure outages, or third-party actions
• Financial losses incurred as a result of betting decisions
• Unauthorised access to your account resulting from your own negligence
• Actions taken based on inaccurate information provided by the member during registration
• Delays in transaction processing caused by system failures from third parties, including banks or digital wallet providers

In any circumstance, the maximum liability Limau88 payable to you will not exceed the current account balance at the time the claim is made.

Limau88 reserves the right to modify, add to, or amend these Terms & Conditions at any time. Any amendments will take effect immediately upon being published on our website. We will endeavour to provide members with reasonable notice via email or in-platform notification prior to any significant amendment taking effect.

Continued use of the platform Limau88 after an amendment is published constitutes acceptance of the revised terms. It is your responsibility to review this page periodically for any updates. The "Last Updated" date at the top of this document indicates when the latest version took effect.

If you have any questions, concerns, or require clarification on any part of these Terms & Conditions, you may contact the Limau88 through the following channels:

• Live Chat: Available 24/7 within the platform — the fastest way to get an immediate response
• Email: support@limau88.bet — response within 24 hours
• WhatsApp: Available via the support button within the platform

Our support team is fluent in Bahasa Malaysia and ready to help you understand any aspect of these terms. We believe transparency is the foundation of trust, and we are always happy to answer your questions honestly and clearly.