At Limau88, your privacy is more than a legal obligation — it is a core value we uphold. This document details how we collect, use, store, and protect the personal data of every member.
Six data protection principles we uphold for every member
All members' personal data Limau88 is stored using AES-256 encryption — the same technology used by leading Malaysian banking institutions. Your data is never stored in plain text.
Limau88 has never and will never sell, rent, or commercially exploit members' personal data to any third party for marketing or advertising purposes without your explicit consent.
As a member, you have the full right to access, correct, and delete your personal data at any time. Requests will be processed within 14 business days at no charge.
Limau88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data handling processes have undergone internal compliance reviews to ensure full adherence to Malaysian law.
Your personal data is retained only for as long as necessary for its stated purpose. Once an account is closed and all legal obligations have been fulfilled, your data will be securely deleted in accordance with established procedures.
In the event of any security incident involving members' personal data, Limau88 committed to notifying affected members within 72 hours and taking immediate remedial action.
Important Note: By registering or using the platform Limau88, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully. If you have any questions, our support team is available 24/7 to assist you.
Limau88 ("we", "platform") respects the privacy of every individual who uses our services. This Privacy Policy describes our practices for managing personal data on the platform Limau88 accessible via our website and mobile app.
This policy applies to all registered members, website visitors, and anyone who interacts with the Limau88 — including those who use Live Casino, table games, slots, Sports Betting for the Malaysia Super League and EPL, and any other services we provide.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring your personal data is handled in a transparent, responsible, and secure manner. Your trust in us is an asset we hold in the highest regard.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy Limau88, forming a comprehensive protection framework for our members.
Limau88 only collects data that is strictly necessary to deliver our services effectively. The following are the categories of data we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Data | Username, MyKad number (if required for KYC) | Identity verification & fraud prevention |
| Contact Details | Malaysian phone number, email address | OTP verification, account communications |
| Transaction Data | Deposit records, withdrawals, betting history | AML compliance, customer support |
| Payment Data | Digital wallet ID (Touch 'n Go, DuitNow, GrabPay) | Financial transaction processing |
| Technical Data | IP address, device type, browser, operating system | Account security, platform optimisation |
| Usage Data | Pages visited, games played, session duration | User experience improvement |
We do not collect: Sensitive information such as medical data, religious beliefs, or political affiliations. Full credit/debit card numbers are also never stored in our systems — all transactions are processed directly through secure payment gateways.
Limau88 collects personal data through the following methods:
Every piece of data we collect has a clear and lawful purpose. Limau88 uses your personal data for the following purposes:
Data Minimisation Principle: Limau88 only uses the minimum data necessary for each stated purpose. We do not process your data for any purpose not mentioned in this policy without first obtaining fresh consent from you.
Limau88 does not sell or rent your personal data to any third party. However, in certain limited situations, we may share your data with the following parties:
All third parties that receive data from Limau88 subject to data protection agreements that bind them to handle your data with the same or higher level of protection that we provide.
Your personal data is never transferred outside Malaysia to unauthorised third parties. Any cross-border data transfers required for technical operations are carried out in accordance with Malaysia's PDPA guidelines.
Limau88 invests seriously in data security infrastructure. The following are the technical and organisational measures we have put in place:
While we take all reasonable precautions, no security system can be guaranteed to be 100% foolproof. You also play an important role — make sure your account password is strong, unique, and never shared with anyone.
Platform Limau88 uses cookies and similar tracking technologies to enhance the user experience and ensure account security. We use three categories of cookies:
Required for core platform functionality — login, game sessions, security verification. Cannot be disabled without affecting platform functionality.
Stores your preferences such as language, display settings, and favourite games. Helps the platform remember your choices between sessions.
Collects anonymised data on how you use the platform. Helps us identify which areas are most popular and where improvements are needed.
You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect your ability to log in or use certain platform features. For more information on managing cookies in your browser, refer to your browser's official documentation.
Under Malaysia's PDPA and our commitment to privacy, you have the following rights regarding your personal data at Limau88:
You have the right to request and receive a copy of all personal data we hold about you. Requests will be processed within 14 working days.
If any personal data we hold on record is inaccurate or out of date, you have the right to request an immediate correction at no charge.
You may request deletion of your personal data after your account is closed, subject to any applicable legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time, with immediate effect.
You may request that your data be provided in a machine-readable format for transfer to another service provider.
Under certain circumstances, you may request that the processing of your data be temporarily restricted while an issue is being investigated.
To exercise any of the above rights, send us a request via 24/7 Live Chat or email privacy@limau88.bet. Please include your account username and a clear description of your request. We will verify your identity before processing any request to safeguard your account security.
Platform Limau88 is a service restricted to individuals aged 18 and above only. We do not knowingly collect or process personal data from any individual under the age of 18.
Should we discover that personal data from individuals below the minimum age has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child may have registered on our platform without authorisation should contact our customer support immediately.
Parental Warning: If you discover that your child (under 18 years of age) has accessed or registered on Limau88, please contact us immediately via Live Chat. The account will be closed and all data will be deleted within 24 hours upon verification of your identity as a parent or legal guardian.
Platform Limau88 may contain links or integrations to third-party services such as Malaysian payment providers (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u via FPX) and game software providers.
This Privacy Policy applies solely to the platform Limau88 itself. When you leave our platform to access third-party services — such as a payment gateway to verify a deposit — their own privacy policies will apply.
We recommend reading the privacy policy of each third-party service you use. Limau88 is not responsible for the privacy practices of those third-party services, though we only work with providers that have a strong security track record and a solid reputation.
Limau88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes to how we use your personal data will be communicated to you via:
Continued use of the platform Limau88 after the amendments take effect will be considered as acceptance of the revised policy. We encourage you to review this page regularly — at least once every three months — to stay informed about how we protect your data.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days. For more complex requests such as data exports or deletion requests, we will require up to 14 working days and may ask for additional identity verification to ensure the security of your account.
Your trust means everything to us. If at any point you feel your privacy has not been respected by Limau88, do not hesitate to reach out to us. We will investigate every complaint thoroughly and provide a transparent, honest response.
Additional documents that complement the comprehensive protection we offer our members
The complete agreement between you and Limau88, covering account rules, deposits, withdrawals, bonuses, and gameplay.
Read Terms & ConditionsTools and guides to help you play safely and responsibly — self-imposed limits, play breaks, and support.
Read This PolicyAnswers to the most frequently asked questions about privacy, account security, and data protection at Limau88.
View FAQAt Limau88, the security of your data is a responsibility we take seriously. Register today and enjoy a gaming experience that is not only exciting, but also fully safe and protected.
18+ only · Your data is protected under Malaysia's PDPA · Gambling can be addictive